For the next few weeks, I’m going to write about RGT (Roles, Goals, and Tolls) coaching. This method can help you nip a lot of unnecessary management and leadership problems in the bud and even preempt a lot of problems before they can happen. It also gives people a way to approach issues like day-to-day delegation with teams and individuals.

We developed this method in response to so many other coaching and management programs that my clients have engaged in. They come back from a week–often in a foreign city–lugging a back-breaking load of three-ring binders. Unfortunately, they rarely see much impact except maybe a hernia and some lower back pain.

In other words, some programs are so complex or become so unwieldy that they are almost impossible to use and repeat, even after a week’s worth of instruction.

Our objective was to create a program that was intentionally very simple and repeatable while also being something that could be really mastered in a relatively short amount of time. RGT is a simple yet powerful tool that not only works when the water is calm and everybody is cool, but is also easily deployed when things start to go wrong.We prepare leaders and managers for those crises situations when your back is against the wall; the last thing you want to be doing in a situation like that is to be searching through a three-ring binder for the “Sky is Falling” tab.

Benefits of RGT

  1. Easy to teach
  2. Fast to learn
  3. Immediate, powerful results
  4. Common leadership language
  5. Unifies team

Next week we’ll dive right in and cover Roles. If you find you just can’t wait, drop me a line at and we can set up a time to talk. And don’t forget to download my new ebook, Narrow Thinking: Broaden opportunities with niche marketing. The link is at the bottom of the page.


photo credit: CommScope CommScope Lifestyle Images 3 via photopin (license)