by Scott Anderson | Aug 7, 2017 | Essential Reading, Uncategorized
There is a scene in the sci-fi classic Minority Report where John Atherton (Tom Cruise) is walking through a mall. Coming at him from every direction are personalized ads inviting him—by name—to buy this, drink that, go there, spend here. It’s really kind of a...
by Scott Anderson | Jul 17, 2017 | Coaching, Workplace Culture
Not long ago I was in San Francisco with my son, and we walked past a store that had no branding or signage on it at all. We knew instantly what it was. Anybody who has ever been in an Apple store would have recognized it, too, by its layout and by the way the...