Jill Slupe on the Customized Customer Experience

Not long ago I was in San Francisco with my son, and we walked past a store that had no branding or signage on it at all. We knew instantly what it was. Anybody who has ever been in an Apple store would have recognized it, too, by its layout and by the way the […] See More

July 17, 2017

It Doesn’t Have to be Curtains for Small Ad Agencies

Since the creation of the Macintosh, there isn’t a single industry that hasn’t undergone repeated change, if not catastrophic disruption—at least, I can’t think of any.  Advertising is no exception.  With technology, anybody can create an ad. In my day, television advertisements ruled, and they still do in local markets.  But advertising is now mainly […] See More

July 10, 2017

How to Recruit and Manage a Rockstar Sales Team

In last week’s post, I shared some wisdom gleaned from a conversation with sales guru (and my coach) Matthew Kimberley. We previously discussed his advice for sales people. Today we’re focused on Matthew’s take on recruiting and managing sales teams. Recruiting First, talk to your prospect on the telephone. People who are bad at talking on […] See More

July 3, 2017

Free Sales Tips From a Guy Who Knows

Matthew Kimberley is my coach. I don’t know of anyone who is more expert when it comes to sales and marketing. While I hate to use the over worn term ‘guru,’ if there is anyone who should be called a Sales Guru, it’s Matthew Kimberley. Recently, I interviewed Matthew for my Doubledare Braintrust coaching webinar.  Because many of […] See More

June 26, 2017

How to Decide Like a Bajillionaire

Last week I wrote about Jeff Bezos’ annual letter to shareholders. Most of us in business look forward to reading this missive from the 4th richest person in the world (at last count). He reiterated his philosophy of Day 1 vs. Day 2 thinking, which so far has served him very well. Last week I discussed […] See More

June 12, 2017

To Be a Successful Leader, Do These 4 Things

The May-June 2017 issue of the Harvard Business Review features a spectacular article, What Sets Successful CEOs Apart.  I urge you to read the whole thing, but here are a few highlights. Between 2000 and 2013, the four authors conducted research on the CEO Genome Project. They noticed in their research that 25% of CEO […] See More

May 30, 2017

How to Ruthlessly Defend Your Calendar

What are the main distractions that cannibalize your day, and how much of every day is spent/wasted on them? Nobody else will protect our schedules for us, so we have to do it ourselves. Here are some tools that can help: Rocks, Pebbles, and Sand Almost everyone has heard this classic metaphor of time management. […] See More

May 22, 2017

What’s Trust Got to do With It?

An article in the January-February issue of the Harvard Business Review covered one of my favorite topics: Trust in the workplace. In “The Neuroscience of Trust,” Paul J. Zak addresses new research which shows the highest trust workplaces are also the highest performing. This isn’t just a theory—it’s well established, with lots of research to confirm […] See More

May 15, 2017

How to Blow Up Your Perspective Plateaus

In last week’s post, we talked about why waiting—putting off our goals and dreams until some arbitrary future date—is often a waste of precious time.  Sometimes, all we need is to look at things in a completely new way. A few years ago I had a great coach named Jeremy Stover.  I told him to […] See More

May 12, 2017

How Do You Defeat A Bad Attitude?

This is the final post on “What Not To Do And How Not To Do It” covering six of the biggest leadership mistakes and how to stop making them. Like the other negative behaviors we’ve discussed in the past several weeks, a bad attitude can manifest in many different ways, often showing up as a combination of […] See More

April 26, 2017